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How to Verify a Facility's License

The state tools that show license status and inspection history, and why a clean review page means nothing about the regulatory record.

Home›State Rules›How to Verify a Facility's License

How to check a Long Island community's record yourself

New York’s public license and inspection lookup is NYS Health Profiles. Adult Care Facilities — Adult Homes, Enriched Housing, Residences for Adults, ALR, EALR, SNALR and ALP — are searchable at profiles.health.ny.gov/acf, filterable by region/county (Nassau and Suffolk are both listed). Nursing homes have a separate tool at profiles.health.ny.gov/nursing_home. Each facility’s page shows an inspections tab with survey history.

Unlike nursing homes, assisted living communities in New York are not assigned CMS-style star ratings — the inspection record itself is what you are reading, not a summary score.

To file a complaint or reach the region covering Long Island directly, call NYSDOH’s Metropolitan Area Regional Office – Long Island (MARO-LI) at 631-851-3098.

What to actually look at once you are in there

Pulling the record is easy. Reading it usefully is the part nobody explains.

  • Match the license type to your parent's needs, not just to today. Ask directly about admission and retention criteria.
  • Check the licensee name against the operator. Ownership turns over regularly, and buildings are often marketed under a brand that differs from the license holder.
  • Read deficiency narratives, do not count citations. A missing signature and an injured resident can appear in the same document, formatted identically.
  • Look for repetition across surveys. One citation is an incident. The same finding across consecutive surveys is a pattern.

Questions families ask

How much does hourly in-home caregiving cost in New York?

CareScout's 2025 Cost of Care Survey reports a New York State median of $35 per hour for what it now calls non-medical caregiver services, a category that merged the formerly separate homemaker services and home health aide categories in 2025 due to price convergence. Based on a 44-hour week, that works out to roughly $6,673 per month or $80,080 per year. Private duty nursing, a higher-acuity service, runs a New York State median of $120 per hour.

What does adult day care cost in New York, and could it help delay a move to assisted living?

CareScout's 2025 Cost of Care Survey puts New York State's Adult Day Health Care median at $144 per day, or about $3,120 per month based on five days a week, $37,440 per year. That's up from $113 per day in the 2024 survey, an increase of roughly 27 percent year over year, the largest percentage jump among CareScout's surveyed New York categories.

Is there a separate published cost for memory care in New York?

No. CareScout's Cost of Care Survey, the primary published cost benchmark used on this site, does not survey or publish a distinct memory care cost category in either its 2024 or 2025 New York State data tables. CareScout only publishes figures for Assisted Living Community, Nursing Home (semi-private and private), Adult Day Health Care, and in-home care categories.

Is there a Long Island-specific senior care cost figure, or only a statewide number?

Only a statewide figure is published. CareScout confirms that its publicly downloadable National and State Data Tables report, the source for the cost figures cited throughout this site, provides state-level and national medians only. CareScout's underlying survey does collect metro-area (MSA-level) data that feeds its separate interactive online cost calculator, but that breakout is not included in the downloadable state tables.

Who is the Long-Term Care Ombudsman for Suffolk County, and what do they do?

Suffolk County's regional Long-Term Care Ombudsman Coordinator is Elizabeth Maxim, sponsored by Family Service League (FSL), 1444 Fifth Ave., Bay Shore, NY 11706, phone 631-470-6755. The Ombudsman Program advocates for residents in Suffolk County skilled nursing homes, assisted living, adult homes, and family-type homes for adults, and operates as part of the statewide Long Term Care Ombudsman Program housed within the NY State Office for the Aging.

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