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There's been a fall

What a fall usually signals, and what to do in the two weeks after one.

Quick answer

What a fall usually signals, and what to do in the two weeks after one.

Home›By Situation›There's been a fall

A fall is a data point, not just an accident. The fall itself matters less than what it reveals about balance, medication, vision and whether anyone was there.

Short answer

What a fall usually signals, and what to do in the two weeks after one.

What to do, in order

  1. Treat it as a signal, not an accident. A first fall is one of the strongest predictors of the next one.
  2. Get the cause investigated properly. Blood pressure medication, sedatives, vision changes, inner-ear problems and unmanaged pain all drive falls.
  3. Ask whether anyone was there. A fall with no one present is a different situation from one with someone in the next room.
  4. Fix the environment while you decide. Grab bars, better lighting, removing loose rugs, a shower bench. Ask your Area Agency on Aging about equipment lending.
  5. Watch the weeks after. Fear of falling causes people to move less, which weakens them, which causes more falls.

Questions families ask

Who actually investigates elder abuse reports in New York - a state agency or the county?

Adult Protective Services (APS) in New York is administered at the county level, through each county's Department of Social Services, consistent with the state's general structure of county-administered social services under state oversight. In Nassau County, APS operates through the Department of Social Services' Office of Adult Services (516-227-8395); in Suffolk County, it operates through the Suffolk County Department of Social Services (631-854-3232).

What happens after I make an Adult Protective Services report in Suffolk County?

Suffolk County APS caseworkers investigate allegations of abuse or neglect of impaired adults living in the community who depend on others for basic needs, and per the county's own published FAQ, caseworkers have 60 days to complete an assessment after intake. The investigation determines whether the person meets APS criteria and what services or protective interventions may be needed.

Is there a statewide phone number for adult protective services if I'm not sure whether to call Nassau or Suffolk directly?

Yes - New York maintains a statewide OCFS/HSCC number for adult services information and APS routing: 1-844-697-3505. This can help route a call correctly if you're unsure whether Nassau County Adult Protective Services (516-227-8395) or Suffolk County Adult Protective Services (631-854-3232) is the right direct line for your situation.

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