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There's been a fall

What a fall usually signals, and what to do in the two weeks after one.

Quick answer

What a fall usually signals, and what to do in the two weeks after one.

HomeBy SituationThere's been a fall

A fall is a data point, not just an accident. The fall itself matters less than what it reveals about balance, medication, vision and whether anyone was there.

Short answer

What a fall usually signals, and what to do in the two weeks after one.

What to do, in order

  1. Treat it as a signal, not an accident. A first fall is one of the strongest predictors of the next one.
  2. Get the cause investigated properly. Blood pressure medication, sedatives, vision changes, inner-ear problems and unmanaged pain all drive falls.
  3. Ask whether anyone was there. A fall with no one present is a different situation from one with someone in the next room.
  4. Fix the environment while you decide. Grab bars, better lighting, removing loose rugs, a shower bench. Ask your Area Agency on Aging about equipment lending.
  5. Watch the weeks after. Fear of falling causes people to move less, which weakens them, which causes more falls.

Questions families ask

Who is the Long-Term Care Ombudsman for Nassau County?

Nassau County's regional Long-Term Care Ombudsman Coordinator is Mary Clare Campion, sponsored by Family and Children's Association, located at 377 Oak Street, Fifth Floor, Garden City, NY 11530, phone 516-466-9718. Like Suffolk's coordinator, this office is part of the statewide Long Term Care Ombudsman Program administered under the NY State Office for the Aging.

What's the statewide hotline if I don't know who my local Long-Term Care Ombudsman is?

New York's statewide Long Term Care Ombudsman hotline is 1-855-582-6769. It connects callers to the Office of the State Long Term Care Ombudsman, an independent office housed within the NY State Office for the Aging, which supervises Regional Ombudsman Coordinators, including Suffolk's and Nassau's, across the state.

What kinds of problems should I bring to the Ombudsman versus reporting to Adult Protective Services?

The Long-Term Care Ombudsman Program handles advocacy and complaint resolution for residents already living in a licensed facility, such as a nursing home, assisted living residence, adult home, or family-type home, addressing issues like care quality concerns, rights violations, or disputes with facility staff. Adult Protective Services (APS), by contrast, investigates suspected abuse, neglect, or exploitation of impaired adults living in the community, including those who depend on others for basic needs, and is administered through the county Department of Social Services rather than the Office for the Aging.

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